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Feedback and Complaints

Feedback

Our management team consistently monitor feedback from customers and accounts. If you have any feedback for our drivers or staff, good or bad, please share it with us at feedback@minicabs.direct

Complaints

We take complaints very seriously. If the event you have a complaint about a driver or about a recent booking, please reach out to feedback@minicabs.direct where our complaint handler will deal with your issue promptly.

We're Always Here

Our office is open 24 hours a day - even on public holidays. This means you can count on us for your questions whatever the time of day or year.

About us

Minicabs Direct, part of Cheetah Ltd (established in 1986), is a Transport For London approved Private Hire Operator based in London. We can be reached via our site or by phone 0208 459 2525 and open 24 hrs all year round.

Ask a question at any time of the day or night we are open and at your service.

Minicabs Direct 4.3 out of 5 based on 1,104 real customer reviews from the last 365 days. 2464 total user reviews. Independently collected by Google.

Need help?

Contact us via chat, phone or email:

Chat with us here.

Call +442084592525

Email us here.

London W2
United Kingdom

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